• Supervisor, Refugee / New American Services - Social Work with Refugees, Asylees or related

    Posted Date 5 days ago(12/13/2018 7:33 AM)
    Requisition Number
    Employee Type
    Hours Per Pay Period
    Work Hours
    8:30 a.m. - 5:00 p.m.
    Weekends and/or Holidays Required
    On Call Required
    Position Location
  • _________________________________________________________________________________

    Samaritas, one of the state’s largest faith-based nonprofits, has been sending ripples of positive change into Michigan communities since 1934. Prior to 2016, Samaritas operated as Lutheran Social Services of Michigan.


    Samaritas provides a continuum of care to all in need with approximately 70 different programs in 40 different locations in Michigan. We believe in diversity and inclusion, for the people we serve and the people we employ. Employing nearly 2,000 employees in opportunities ranging from direct service to management in Michigan’s Lower Peninsula, we hope that you will consider joining the Samaritas team and help work in making a difference in communities across Michigan.


    We walk with people in need, offering hope and compassion while upholding their dignity, advocating for equality and justice, and seeking creative solutions with those who place their trust in us.


    Job Summary


    Provides coordination and supervision of the Refugee program(s) in assigned center, under the direction of the Program Manager.


    Duties and Responsibilities

    1. Maintain current knowledge of, coordinate and implement Refugee Resettlement and/or Refugee Employment Programs within contract and licensing requirements, funding source guidelines, and accreditation standards.
    2. Coordinate the operational and daily activities of staff; provide ongoing staff supervision, guidance and training in accordance with organization, program and contract policies, procedures and guidelines for program sites.
    3. Assist Program Manager with recruiting, hiring, and terminating staff; conduct performance evaluation, and implement corrective action in accordance with Samaritas Personnel Policies and procedures; provide ongoing communication with director regarding such activity.
    4. Assist in the development and implementation of program outcomes and evaluation related to service delivery; assist in the development and preparation of year-end program evaluation and reporting.
    5. Coordinate Department of Health and Human Services (DHHS) client referral process; assure referrals, interim reports, and placement details meet DHHS requirements per program requirements.
    6. Provide all direct services as needed to ensure continuous service provisions to clients as required by licensing and funding sources.
    7. Assist in grant proposal development and writing for the purpose of securing funding and renewal of contracts.
    8. Coordinate marketing efforts with organization’s communication and marketing department and public and private community organizations and agencies to promote services.
    9. Complete required narrative and statistical reports.
    10. Collaborate with representatives from local governmental agencies, business, and community organizations to meet service objectives of the program.
    11. Assist in developing, maintaining, and communicating written guidelines and procedures governing program operations and activities.


    Job Qualifications


    Education, Training, and Licensure/Certification

    • Sixty college credit hours, preferably in a human services related field, with four years’ experience providing direct services to refugees and asylees. Or,
    • Bachelor’s degree in human services related field with two years’ experience providing direct services to refugees and asylees.



    • See Education qualifications above for required experience.
    • Prior supervisory experience is preferred.


    Knowledge, Skills and Abilities

    • Knowledge of program development, administration, and staff supervision.
    • Knowledge of Department of Human Services policies and procedures related to refugee services.
    • Must function independently, have flexibility, personal integrity and ability to work effectively with clients, family members, staff, superiors and agencies.
    • Ability to solve a wide range of practical problems which involve multiple variables.
    • Ability to understand, analyze and interpret basic contracts and financial reports.
    • Ability to apply practical mathematical applications such as of percentages, ratio and proportion, and algebra.
    • Ability to prepare business letters, summaries, and reports, using prescribed format and confirming to rules of punctuation, grammar, diction and style.
    • Ability to effectively utilize various computer programs including spreadsheet application.


    Additional Work Requirements

    • Automobile travel required.
    • Valid unrestricted driver’s license with good driving record. Reliable personal automobile with valid proof of automobile insurance.


    Physical and Mental Requirements

    • Stands and moves about indoors and outdoors.
    • Stoops, bends, twists, and frequently lifts supplies up to 25 lbs.
    • Hand-eye coordination.
    • Hand and finger dexterity.


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