• Case Manager, Refugee Employment - Full Time, Dearborn

    Posted Date 2 days ago(2 days ago)
    Requisition Number
    Employee Type
    Hours Per Pay Period
    Work Hours
    8:30 a.m. - 5:00 p.m.
    Weekends and/or Holidays Required
    On Call Required
    Position Location
  • _________________________________________________________________________________

    Samaritas, one of the state's largest faith-based nonprofits, has been sending ripples of positive change into Michigan communities since 1934. Prior to 2016, Samaritas operated as Lutheran Social Services of Michigan.


    Samaritas provides a continuum of care to all in need with approximately 70 different programs in 40 different locations in Michigan. We believe in diversity and inclusion, for the people we serve and the people we employ. Employing nearly 2,000 employees in opportunities ranging from direct service to management in Michigan's Lower Peninsula, we hope that you will consider joining the Samaritas team and help work in making a difference in communities across Michigan.


    We walk with people in need, offering hope and compassion while upholding their dignity, advocating for equality and justice, and seeking creative solutions with those who place their trust in us.


    Job Summary


    Provides culturally and linguistically sensitive services to qualifying refugee/asylees.


    Duties and Responsibilities

    1. Maintain current knowledge of applicable contract requirements and guidelines, employment trends and local labor market information to promote job development. Establish a Family Self-Sufficiency Plan (FSSP) with the input of refugee clients per Office Refugee Resettlement (ORR) regulations.
    2. Develop an Individual Employability Plan (IEP) for every employable family member with the assistance and input of the refugee clients in accordance with contract, organization and accreditation standards.
    3. Refer each employable adult to the appropriate components of service based on FSSP and IEP to eliminate employment barriers.
    4. Complete weekly and monthly face-to-face and other required contacts for employment status updates.
    5. Provide information, referral and outreach services regarding community resource, including distribution of the resource guide.
    6. Assist the refugee with individual job search activities. Provide on-going support and address barriers to obtaining employment.
    7. Collaborate with Job Developer to match clients with appropriate, available job opportunities or placements.
    8. Maintain contact as required with refugee after employment has been attained to discuss services necessary to maintain employment. Assess refugee's skills to ensure sustained employment. Determine if any additional skill building skills are necessary.
    9. Assist refugee in obtaining Employment Authorization Documents (EADs) and/or other documents as required to maintain employment.
    10. Maintain relevant reports and statistics related to client activities and services provided.
    11. Collaborate with various stakeholder representatives, attend meetings of local organizations, committees and churches to promoted employment and training opportunities.


    Job Qualifications


    Education, Training, and Licensure/Certification

    • Bachelor's degree in social work, psychology, community services required.



    • Experience in refugee related casework and community services.


    Knowledge Skills and Abilities

    • Excellent presentation and facilitation skills. Ability to relate creatively to representatives of various companies, community organizations and governmental agencies.
    • Knowledge of employment recruiting, interviewing, placement techniques and procedures, methods and techniques of job development and client job placement.
    • Basic knowledge of and ability to learn local employer community within specific geographic area.
    • Ability to work effectively in a cross-cultural context. Ability and willingness to compassionately, professionally and effectively work with refugees. Understanding or willingness to quickly learn the characteristics, behaviors and needs of the refugee populations.
    • Ability to speak, read and write fluent English and Arabic.
    • Ability and willingness to work as part of a team in achieving common goals.
    • Ability to identify needs, interests, aptitudes, skills and problems, and refer clients to appropriate support services, agencies and programs.
    • Knowledge of or ability to learn to utilize various computer programs including Excel spreadsheet and graphic programs.


    Additional Work Requirements

    • Automobile travel required.
    • Valid unrestricted driver's license with good driving record and reliable personal transportation suitable for safely transporting clients. Valid proof of automobile insurance.


    Physical and Mental Requirements

    • Stands and moves about indoors and outdoors.
    • Stoops, bends, twists, and frequently lifts supplies up to 25 lbs.
    • Hand-eye coordination.
    • Hand and finger dexterity.


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