Provides administrative and reception support to assigned office/center.

Duties and Responsibilities

1. Maintain current knowledge of organization’s services and other community services to accurately inform and appropriately refer persons requesting services.
2. Provide receptionist services as necessary, including answering phones, greeting clients and/or guests, maintaining staff schedules, monitoring and disbursement of daily mail.
3. Maintain an office system that ensures the effective handling of all petty cash, incoming and outgoing mail and phone messages, and typing of reports and letters for office staff.
4. Inventory, monitor and distribute office supplies and equipment. Recommend purchases and submit orders with appropriate approvals.
5. May monitor office equipment and space; arrange for repair and maintenance of office equipment, telephones, computers and space. Contact maintenance persons or outside contractors as appropriate.
6. Create and maintain various databases and provide necessary reports.
7. Inform appropriate staff of any changes to building policies and procedures.
8. Coordinate and oversee office’s security, safety and wellness programs.
9. Assist with or coordinate special events for the center and the various programs as requested.
10. May maintain financial database, depending upon office/center being supported.

Job Qualifications

Education, Training, and Licensure/Certification

• High school diploma or equivalent.
• Some college business and/or office management courses preferred.

Experience

• Minimum two years’ experience working in an office setting preferred.

Knowledge, Skills and Abilities

• Ability to work constructively with staff, clients and general public.
• Ability to perform basic arithmetic operations such as addition, subtraction, multiplication and division, to compute rates and percentages.
• Ability to speak, read and write fluent English; ability to prepare business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style.
• Ability to effectively verbally communicate both with co-workers, persons served, other organizations, the general public, etc.
• Strong organizational and prioritization skills.
• Ability to prioritize, organize and implement tasks and projects with minimal assistance.
• Knowledge of and ability to utilize various computer software applications to meet the needs of the center. Working knowledge of Microsoft Office, including Word, Excel and Outlook.
• Ability to display compassion and sensitivity in all situations, being mindful of the Samaritas mission of serving people as an expression of the love of Christ.
• Ability to maintain confidentiality with personnel and client information.

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