• Minimum of 5 years of experience in facilities, preferably in a nonprofit or human services setting.
• Strong leadership and team management skills.
• Knowledge of building systems, maintenance protocols, and safety regulations.
• Excellent organizational, problem-solving, and communication skills.
• Proficiency in facilities management software and Microsoft Office Suite.

The Facilities Manager is responsible for overseeing the daily operations, maintenance, and safety of all physical facilities within the organization. This role ensures that buildings, grounds, and equipment are maintained to support the delivery of high-quality human services. The Manager leads a team of maintenance and custodial staff, coordinates vendor relationships, and ensures compliance with regulatory standards. This position plays a critical role in creating safe, functional, and welcoming environments for clients, staff, and visitors.

Core Responsibilities

Facilities Management and Maintenance

• Oversee the maintenance and repair of all organizational facilities, including HVAC, plumbing, electrical, and structural systems.
• Develop and implement preventative maintenance schedules and emergency response protocols.
• Ensure all facilities meet health, safety, and accessibility standards.

Vendor and Contract Oversight

• Manage relationships with external contractors and service providers.
• Negotiate and oversee contracts for janitorial, landscaping, security, and other facility-related services.
• Ensure vendor performance aligns with organizational standards and budget constraints.

Compliance and Safety

• Ensure compliance with local, state, and federal regulations related to building codes, environmental standards, and workplace safety.
• Conduct regular safety audits and coordinate corrective actions.
• Maintain documentation for inspections, permits, and compliance reporting.

Building and Resource Management

• Assist with developing and managing the facilities operations budget.
• Monitor expenditures and identify cost-saving opportunities.
• Support capital planning and facility improvement initiatives.
• Coordinate facility renovation and expansion projects, ensuring timely and cost-effective execution.

Team Leadership and Development:

• Provide supervision, coaching, mentorship, and support to staff within the assigned departments.
• Foster a culture of collaboration, innovation, accountability, and continuous improvement.
• Identify and support the collective and individual development of team members.

Key Performance Measures:

• Facility uptime and operational efficiency.
• Compliance with safety and regulatory standards.
• Staff satisfaction and retention within the operations team.
• Budget adherence and cost savings achieved.
• Timeliness and quality of facility improvement projects.

Qualifications:

• Minimum of 5 years of experience in facilities, preferably in a nonprofit or human services setting.
• Strong leadership and team management skills.
• Knowledge of building systems, maintenance protocols, and safety regulations.
• Excellent organizational, problem-solving, and communication skills.
• Proficiency in facilities management software and Microsoft Office Suite.

Working Conditions

• Physical Demands: Regularly required to inspect facilities, which may involve walking, climbing, and lifting.
• Work Environment: Combination of office and field work across multiple sites.
• Travel Requirements: Moderate travel between facilities and to vendor meetings, approximately 20–30% of time.

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