Provides housing support services for Refugee clients in need of affordable housing, in accordance with all applicable contractual and regulatory requirements and accreditation standards.

Essential Functions (Duties and Responsibilities):

1. Provide comprehensive, strength-based housing support services to all assigned clients including intake assessment, goal-setting, progress monitoring, financial literacy, resources and referrals and advocacy.
2. Coordinate with referring case managers to develop and implement a housing plan to access stable and affordable housing; address the barriers to obtaining and maintaining housing.
3. Educate clients on referrals/services available and the procedures for applying for/accessing referrals/services, as well as their rights related to services. Assist clients in completing required documentation.
4. Participate in in-house case consultations and meetings, facilitating problem-solving, resource-sharing, and communication regarding refugee tenants. Address non-compliance issues with Refugee case managers and landlords. Support and guide families in positive decision-making.
5. Assist in obtaining and delivering needed household items and furniture to clients homes; including the loading and unloading of items.
6. Assist with managing the inventory of donated items, at Samaritas' central location and support with organizing and maintaining tracking of domations.
7. Serve as an advocate for clients with tenants, and act as their liaison with service providers and community agencies and implement strategies to acknowledge and/or celebrate resident achievements and accomplishments. Implement financial literacy programming to guide clients in making sound decisions regarding their personal finances.
8. Facilitate ongoing communication with case managers and landlords in order to assess family's wellbeing, as well as other family needs.
9. Represent Refugee Services program and the organization at community events and outreach efforts, promoting community awareness of the Refugee Services program and its services.

Job Qualifications

Education, Training, and Licensure/Certification

• Bachelor degree in social work, psychology, or related human services field preferred

Experience

• Preferred - two years of experience in human or community services
• Preferred - previous experience working with adults or families in crisis
• Bi-lingual in Dari and Pasto highly preferred

Additional Work Requirements

• Unrestricted driver's license with good driving record required. Reliable personal transportation suitable for safely transporting persons served; proof of current automobile insurance required.
• Ability to drive a 20 ft rental vehicle.
• Ability to frequently lift heavy furniture, up to 50 lbs. using proper body mechanics, knowing your own physical limits, and proper team lifting is imperative. 
• Ability to move freely about. High level of continual concentration. Near visual acuity; hand-eye coordination; hand and finger dexterity.

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