ADMINISTRATIVE ASSISTANT - WEEKDAYS 8am - 4:30pm

$16.00 per hour - full time

We have a newly-vacant Administrative Assistant full time job open at our MONROE Affordable Housing Offices, assisting our Property Manager. You'll be the first face seen at the front desk. Some of your duties will be answering calls, assisting with all front desk operations, performing a range of office and customer service functions. You'll need to be familiar with the Microsoft Office suite of apps. Be ready to successfully multi-task as in between answering calls, you'll prepare resident correspondence, monthly newsletter and calendar; assist with leasing functions including responding to inquiries, providing information, conducting apartment tours, assuring forms/applications are complete and accurate. Do you have some HUD experience? GREAT. If not, we'll teach you what you need to know. Let's set you up with a call with our property manager! 

Welcome to Samaritas Nation!

Samaritas is a Michigan-based human service organization that connects people with families and communities, empowers them to live their fullest life possible, and creates a ripple effect of transformation. The reference to the work of the Good Samaritan in our name is especially fitting as it is consistent with our mission, values and the services our faith-based company provides.  

APPLY TODAY!     #BeTheRock, creating ripples of positive transformation in the lives of those we are entrusted to serve! 

Job Summary

Assists the Property Manager in the administrative functions of the Affordable Living Property including lease compliance and the administration of one HUD funding program on-site.

Duties and Responsibilities

1. Perform a range of office and customer service functions in accordance with the Affordable Living property, the Affordable Living division and contractual requirements.
2. Perform receptionist and clerical duties including but not limited to answering phones, sorting mail, faxing, scanning documents in computer, preparing resident correspondence, maintaining/inventorying supplies and making bank deposits.
3. Assist with leasing functions including respond to inquiries, provide information, conduct apartment tours, assuring forms/applications are complete and accurate. Assist Property Manager with applicant background checks and welcoming residents to the community.
4. Process HUD forms and rental payments utilizing program software; maintain appropriate records/files for resident leases and rent payments.
5. Assist Manager in resolving resident concerns and complaints; maintain appropriate documentation and assure follow-up with resident.
6. Maintain filing and organization relevant to office functions.
7. Assist Manager in performing apartment inspections and move-ins.
8. Manage calendars, schedule and coordinate meetings and appointments as necessary.
9. Scan invoices and enter data into the voucher system for payment.
10. Manage the property in the absence of the Property Manager for short periods of time.

Job Qualifications

Education, Training, and Licensure/Certification

• High school diploma or equivalent required; additional business courses preferred.
• Associates degree in business administration preferred.

Experience

• Minimum two years' experience in office administration, including record keeping, and bookkeeping.
• Prior experience in affordable housing practices is preferred.

Knowledge Skills and Abilities

• Ability to apply principles of commonsense.
• Ability to read, speak and write the English language with proper use of grammar, diction and style.
• Excellent customer service skills with the ability to communicate courteously, professionally, effectively and tactfully.
• Ability to operate office equipment (copier, scanner, fax & phone system and computer). Strong working knowledge of Microsoft Office Word, PowerPoint, Outlook; basic working knowledge of Excel.
• Ability and willingness to work with families, elderly and/or those who are disabled.
• Basic math skills in addition, subtraction, multiplication, division and percentages.
• Strong organizational skills.
• Ability to maintain confidentiality with personnel and resident information.
• Ability to attain basic knowledge of HUD Multi-family handbook and Section 8 housing within one year of employment.

Additional Work Requirements

• N/A

Physical and Mental Requirements

• Ability to remain stationary for extended periods of time.
• Hand-eye coordination.
• Hand and finger dexterity.
• Near visual acuity.
• Ability to stoop, bend and lift arms over head.
• Ability to move freely about the office.