OFFICE ASSISTANT - PART TIME - GRAND RAPIDS DOWNTOWN OFFICES

Are you organized and self-directed? With a sharp eye for detail and a passion for keeping operations running smoothly, our Child & Family Offices Assistant will bring a proactive and organized approach to supporting busy teams. Whether managing reports, handling communications, or streamlining administrative tasks, this valued member of our team would thrive in fast-paced office environments where reliability and efficiency are key.

We are looking for an experienced Office Assistant to provide general office, receptionist and clerical assistance that contributes to the day to day operations of our Child & Family offices in downtown Grand Rapids & Kalamazoo, adhering to the Samaritas Values of People First, Community, Teamwork, Excellence and Stewardship.

Welcome to Samaritas Nation!

Samaritas is a Michigan-based human service organization that connects people with families and communities, empowers them to live their fullest life possible, and creates a ripple effect of transformation. The reference to the work of the Good Samaritan in our name is especially fitting as it is consistent with our mission, values and the services our faith-based company provides.  

APPLY TODAY!     #BeTheRock, creating ripples of positive transformation in the lives of those we are entrusted to serve! 

This position has a pay rate of $15.00 per hour and offers benefits, some of which are listed below. 

Some of the benefits you may receive are:  

            Full Time/Part Time

• Competitive Medical, Dental, & Vision benefits, effective the first of the month following 30 days of employment
• Company paid Basic Life Insurance ($10,000 minimum for each full time and part time employee) 
• Company paid Short Term Disability accrual (Full time employees)
• Retirement Plan (403b) - Company matches on first 1.5% of gross income at 133% 
• Great Personal Time Off (PTO) accruals 
• Earned Sick Time
• Awesome Employee Discounts
• UKG Wallet - Pre-Pay Options
• Plus, many more benefits 

Duties and Responsibilities

1. Maintain current knowledge of Samaritas’ programs, services and key employees in order to accurately inform and refer persons requesting service and information.
2. Perform receptionist duties including answering telephone, routing calls and taking messages, greeting and assisting visitors as required.
3. Perform clerical functions such as email correspondence, word processing/typing, assisting with collating packets and mailings, mail sorting and distribution, copying, faxing, ordering supplies, and other general office duties, as required.
4. Create and maintain filing systems relevant to office functions.
5. Vouchering invoices, as requested, on a daily/regular basis.
6. Provide back up for support staff.
7. Coordinate or assist with scheduling meetings and general office events, arrange for refreshments/lunches, as requested.
8. Self-motivated with ability to work independently.
9. Assist with special projects and requests, as needed.

Job Qualifications

Education, Training, and Licensure/Certification

• High school diploma or equivalent.
• Associate’s degree desired.

Experience

• One year clerical experience preferred.

Knowledge Skills and Abilities

• Ability to read, speak and write fluently. Strong oral and written communication skills.
• Excellent customer service skills; ability to respond to and appropriately handle telephone calls, inquiries and implement follow-up with the goal to be best in class with excellent customer service, externally and internally.
• Ability to effectively utilize various Microsoft computer software applications, i.e. Word, Excel (basic knowledge), Outlook, OneDrive, and other software programs.
• Ability to prioritize, organize and implement tasks and projects with minimal assistance.
• Ability to display compassion and sensitivity in all situations, being mindful of the Samaritas mission of serving people as an expression of the love of Christ.
• Ability to adhere to agency confidentiality policy.

#operations #receptionist #clerical