WESTLAND FAMILY CENTER PROGRAM COORDINATOR

Do you have experience providing direct services to persons experiencing homelessness? Expectations of our Program Coordinator are to maintain current knowledge of homeless services and coordinate intakes within contract and licensing requirements, funding source guidelines, and accreditation standards; coordinate and supervise daily activities of Family Support Specialist; provide ongoing staff supervision, scheduling, guidance and training in accordance with organization, program and contract policies, procedures and guidelines for program sites; assist Director with recruiting, hiring, and terminating Family Support Specialist; conduct performance evaluation, and implement corrective action in accordance with Samaritas Personnel Policies and procedures; provide ongoing communication with Director regarding such activity.

Welcome to Samaritas Nation!

Samaritas is a Michigan-based human service organization that connects people with families and communities, empowers them to live their fullest life possible, and creates a ripple effect of transformation. The reference to the work of the Good Samaritan in our name is especially fitting as it is consistent with our mission, values and the services our faith-based company provides.  

APPLY TODAY!     #BeTheRock, creating ripples of positive transformation in the lives of those we are entrusted to serve! 

SALARY IS $50,000 with comprehensive benefits effective the first of the month following 30 days of employent. 

Some of the benefits you may receive are:  

            Full Time/Part Time

• Competitive Medical, Dental, & Vision benefits, effective the first of the month following 30 days of employment
• Company paid Basic Life Insurance ($10,000 minimum for each full time and part time employee) 
• Company paid Short Term Disability accrual (Full time employees)
• Retirement Plan (403b) - Company matches on first 1.5% of gross income at 133% 
• Great Personal Time Off (PTO) accruals 
• Earned Sick Time
• Awesome Employee Discounts
• UKG Wallet - Pre-Pay Options
• Plus, many more benefits 

Contingent

• Retirement Plan (403b) – Contributions
• Awesome Employee Discounts
• UKG Wallet - Pre-Pay Options

Provides coordination and supervision of residential services in assigned center, under the direction of the Director.

Duties and Responsibilities

1. Maintain current knowledge of homeless services and coordinate intakes within contract and licensing requirements, funding source guidelines, and accreditation standards.
2. Coordinate and supervise daily activities of Family Support Specialist; provide ongoing staff supervision, scheduling, guidance and training in accordance with organization, program and contract policies, procedures and guidelines for program sites.
3. Assist Director with recruiting, hiring, and terminating Family Support Specialist; conduct performance evaluation, and implement corrective action in accordance with Samaritas Personnel Policies and procedures; provide ongoing communication with Director regarding such activity.
4. Provide comprehensive, strength-based case management services to all assigned residents including intake assessment, goal-setting, progress monitoring, financial literacy, resources and referrals and advocacy.
5. Assist Director in the development and implementation of program outcomes and evaluation related to service delivery.
6. Assist Director with coordinating and collaborating with donors and volunteers, scheduling and planning activities for volunteers and residents.
7. Assist in developing, maintaining, and communicating written guidelines and procedures governing program operations and activities.

Job Qualifications

Education, Training, and Licensure/Certification

• Bachelor degree in human services related field preferred
  
  

Experience

• Minimum one year experience providing direct services to persons experiencing homelessness preferred.
• Prior supervisory and residential experience is preferred.

Knowledge Skills and Abilities

• Knowledge of program development, volunteer management and staff supervision.
• Knowledge of policies and procedures related to homeless services.
• Must function independently, have flexibility, personal integrity and ability to work effectively with clients, family members, staff, superiors and agencies.
• Ability to solve a wide range of practical problems which involve multiple variables.
• Ability to apply practical mathematical applications such as of percentages, ratio and proportion, and algebra.
• Ability to prepare business letters, summaries, and reports, using prescribed format and confirming to rules of punctuation, grammar, diction and style.
• Ability to effectively utilize various computer programs including spreadsheet application. Working knowledge of Homeless Management Information Systems (HMIS) data entry preferred.

Additional Work Requirements

• Valid unrestricted driver’s license with good driving record. Reliable personal automobile with valid proof of automobile insurance.
• Availability for on-call emergencies outside of normal work time.

#homelessness #socialwork #humanservices